Verzeichnisstruktur phpBB-3.3.15
- Veröffentlicht
- 28.08.2024
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FAQ.html
001 <!DOCTYPE html>
002 <html dir="ltr" lang="en">
003 <head>
004 <meta charset="utf-8">
005 <meta http-equiv="X-UA-Compatible" content="IE=edge">
006 <meta name="keywords" content="" />
007 <meta name="description" content="phpBB 3.3.x frequently asked questions" />
008 <title>phpBB • FAQ</title>
009
010 <link href="assets/css/stylesheet.css" rel="stylesheet" type="text/css" media="screen" />
011
012 </head>
013
014 <body id="phpbb" class="section-docs">
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016 <div id="wrap">
017 <a id="top" name="top" accesskey="t"></a>
018 <div id="page-header">
019 <div class="headerbar">
020 <div class="inner">
021
022 <div id="doc-description">
023 <a href="../index.php" id="logo"><span class="site_logo"></span></a>
024 <h1>phpBB 3.3.x FAQ</h1>
025 <p>phpBB 3.3.x frequently asked questions</p>
026 <p style="display: none;"><a href="#start_here">Skip</a></p>
027 </div>
028
029 </div>
030 </div>
031 </div>
032
033 <a name="start_here"></a>
034
035 <div id="page-body">
036
037 <!-- BEGIN DOCUMENT -->
038
039 <p class="paragraph main-description">
040 This is a very basic Frequently Asked Questions (FAQ) page which attempts to answer some of the
041 more commonly asked questions. It is by no means exhaustive and should be used in combination with
042 the 'built-in' User FAQ within phpBB3, the community forums and our IRC channel
043 (see <a href="README.html">README</a> for details).
044 </p>
045
046 <h1>FAQ</h1>
047
048 <div class="paragraph menu">
049 <div class="inner">
050
051 <div class="content">
052
053 <!-- add entry about common UTF8 problems (for example wrong uploading, editing) -->
054 <ul>
055 <li><a href="#install">I am finding phpBB too difficult to install. Will you do it for me?</a></li>
056 <li><a href="#legal">I am having problems with the admin at a certain board, help!</a></li>
057 <li><a href="#legal">A board has ripped off my graphics/software/etc., stop them!</a></li>
058 <li><a href="#legal">A board is dealing in warez/porn/etc., you need to prevent them doing this!</a></li>
059 <li><a href="#legal">I want to sue you because i think you host an illegal board!</a></li>
060 <li><a href="#viewonline">According to viewonline a user is doing/reading something they should not be able to!</a></li>
061 <li><a href="#mail">I keep getting Mail sending errors when I (or my users) post/send PM's/etc.!</a></li>
062 <li><a href="#mail_language">My users are complaining that emails are not in their selected language!</a></li>
063 <li><a href="#avatars">I am unable to upload avatars from my computer, regardless of the settings.</a></li>
064 <li><a href="#gallery_avatars">I just cannot get gallery avatars to appear!</a></li>
065 <li><a href="#permissions">How do I use/set permissions?</a></li>
066 <li><a href="#login_issues">I (or my users) cannot stay logged in to the forum!</a></li>
067 <li><a href="#logout_issues">My users are complaining about being logged out too quickly!</a></li>
068 <li><a href="#not_answered">My question isn't answered here!</a></li>
069 <li><a href="#disclaimer">Copyright and disclaimer</a></li>
070 </ul>
071
072 </div>
073
074 </div>
075 </div>
076
077 <hr />
078
079 <a name="install"></a><h2>I am finding phpBB too difficult to install. Will you do it for me?</h2>
080
081 <div class="paragraph">
082 <div class="inner">
083
084 <div class="content">
085
086 <p>Simple answer, no we will not. We are not being difficult when we say this we are actually trying to help you. phpBB has a reputation for being easy to install, that reputation is we believe well deserved. It is a simple process of unarchiving a single file, uploading the resulting directory/files to their intended location and entering some data in a web based form. The sequence of events, what to type where, etc. is covered in detail in the accompanying <a href="INSTALL.html">INSTALL.html</a> documentation. If you cannot install phpBB the chances are you will be unable to administer or update it.</p>
087
088 <p>There are people, companies (unrelated to your hosting provider), etc. that will install your forum, either for free or for a payment. We do not recommend you make use of these offers. Unless the service is provided by your hosting company you will have to divulge passwords and other sensitive details. If you did not know how to use an ATM would you give a passer-by your bank card and PIN and ask them to show you what to do? No, probably not! The same applies to your hosting account details!</p>
089
090 <p>We think a better solution is for you to carefully read the enclosed documentation, read through our knowledge base at <a href="https://www.phpbb.com/">www.phpbb.com</a> and if necessary ask for help on any thing you get stuck on. However, the decision is yours but please note we may not offer support if we believe you have had the board installed by a third party. In such cases you should direct your questions to that company or person/s.</p>
091
092 </div>
093
094 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
095
096 </div>
097 </div>
098
099 <hr />
100
101 <a name="legal"></a><h2>I am having problems with the admin at a certain board, help!<br />
102 A board has ripped off my graphics/software/etc., stop them!<br />
103 A board is dealing in warez/porn/etc., you need to prevent them doing this!<br />
104 I want to sue you because i think you host an illegal board!</h2>
105
106 <div class="paragraph">
107 <div class="inner">
108
109 <div class="content">
110
111 <p>We provide the software, we have absolutely nothing to do with any board that runs it (beyond phpbb.com of course!) and we also do not host any site. The GPL grants the user an unlimited right of use subject to their adherence of that license. Therefore we cannot prevent, dictate, control or otherwise limit the use of phpBB software. So please do not contact us for such matters.</p>
112
113 <p>If you have a problem with a given board please take it up with them, not us. We are not and cannot be held legally responsible for any third party use of this software (much like Microsoft et al cannot be held responsible for the use of Windows in illegal activities, etc.). Additionally we do <strong>not</strong> track the use of phpBB software in any way. So please do not ask us for details on a "given" board we will not be able to help you. If any law firms or lawyers out there send us writs, cease and desist orders, etc. for third party website use of this software we reserve the right to charge for time wasted dealing with such issues...</p>
114
115 </div>
116
117 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
118
119 </div>
120 </div>
121
122 <hr />
123
124 <a name="viewonline"></a><h2>According to viewonline a user is doing/reading something they should not be able to!</h2>
125
126 <div class="paragraph">
127 <div class="inner">
128
129 <div class="content">
130
131 <p>No, they probably are not. phpBB uses sessions to keep track of users as they move between pages. The session information tells us who this user is. Therefore in order to determine what a user can do on a page we first need the session details. Once this data is available we can check whether the user is permitted to do whatever it is they are trying to do. This can result in it appearing as if a user is reading a topic in a forum they should not be able to access. Or perhaps viewing private messages when they are only guests, etc. In practice the user is not doing these things, they are viewing a "You are not permitted to do this" type message. The session data has simply been updated before we were able to determine what the user could or could not do.</p>
132
133 <p>Of course this only applies where permissions have been set correctly!</p>
134
135 </div>
136
137 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
138
139 </div>
140 </div>
141
142 <hr />
143
144 <a name="mail"></a><h2>I keep getting Mail sending errors when I (or my users) post/send PM's/etc.!</h2>
145
146 <div class="paragraph">
147 <div class="inner">
148
149 <div class="content">
150
151 <p>This error will occur if phpBB cannot send mail. phpBB can send email two ways; using the PHP <code>mail()</code> function or directly via SMTP. Some hosting providers limit the <code>mail()</code> function to prevent its use in spamming, others may rename it or limit its functionality. If the <code>mail()</code> function got renamed, you are able to enter the correct name within the administration control panel. In either case you may need to make use of SMTP. This requires that you have access to such a facility, e.g. your hosting provider may provide one (perhaps requiring specific written authorisation), etc. Please see <a href="https://www.phpbb.com/">www.phpbb.com</a> for additional help on this matter.</p>
152
153 <p>If you do require SMTP services please do not ask (on our forums or elsewhere) for someone to provide you with one. Open relays are now things of the past thanks to the unthinking spammers out there. Therefore you are unlikely to find someone willing to offer you (free) services.</p>
154
155 </div>
156
157 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
158
159 </div>
160 </div>
161
162 <hr />
163
164 <a name="mail_language"></a><h2>My users are complaining that emails are not in their selected language!</h2>
165
166 <div class="paragraph">
167 <div class="inner">
168
169 <div class="content">
170
171 <p>You must have deleted a language pack or the language pack is incomplete. phpBB will try to send emails in the users selected language. If it cannot find a suitable email template it will switch to the boards default language.</p>
172
173 <!-- additional entry about encoded emails -->
174
175 </div>
176
177 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
178
179 </div>
180 </div>
181
182 <hr />
183
184 <a name="avatars"></a><h2>I am unable to upload avatars from my computer, regardless of the settings.</h2>
185
186 <div class="paragraph">
187 <div class="inner">
188
189 <div class="content">
190
191 <p>There are two possibilities here, the first is you have not created the directory you specified as the storage location for avatars, ie. as specified in the <code>Admin -> General -> Board Configuration -> Avatar settings</code> section. If the directory does not exist uploadeable avatars are automatically disabled. You should create the required directory (ensuring it has global write access or other appropriate permissions to allow the webserver to write files to it).</p>
192
193 <p>The second possibility is that your provider has disabled file_upload support. You should contact your provider and ask them if this is the case. There is not a lot you can do, there are still three other avatar settings left to choose from including uploading via an URL which will work fine.</p>
194
195 </div>
196
197 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
198
199 </div>
200 </div>
201
202 <hr />
203
204 <a name="gallery_avatars"></a><h2>I just cannot get gallery avatars to appear!</h2>
205
206 <div class="paragraph">
207 <div class="inner">
208
209 <div class="content">
210
211 <p>phpBB categorises gallery avatars and it does this by reading through folders contained in the location you specified as being the gallery path. For example, if you set the gallery path to <samp>images/avatars/gallery</samp> phpBB will expect to find a series of folders within that path, e.g. <samp>images/avatars/gallery/moviestars</samp>, <samp>images/avatars/gallery/cartoons</samp>, <samp>images/avatars/gallery/misc</samp>, etc. Placing images directly in <samp>images/avatars/gallery/</samp> will result in nothing being listed in your gallery.</p>
212
213 </div>
214
215 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
216
217 </div>
218 </div>
219
220 <hr />
221
222 <a name="permissions"></a><h2>How do I use/set permissions?</h2>
223
224 <div class="paragraph">
225 <div class="inner">
226
227 <div class="content">
228
229 <p>Please read the paragraph about permissions in our extensive <a href="https://www.phpbb.com/support/docs/en/3.3/ug/">online documentation</a>.</p>
230
231 </div>
232
233 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
234
235 </div>
236 </div>
237
238 <hr />
239
240 <a name="login_issues"></a><h2>I (or my users) cannot stay logged in to the forum!</h2>
241
242 <div class="paragraph">
243 <div class="inner">
244
245 <div class="content">
246
247 <p>If you (or your users) are, after attempting a login, being returned to the index (or other page) without appearing to be logged in the most likely problem is incorrect cookie settings. phpBB uses cookies to store a session id and a small amount of user data. For this data to be stored correctly the cookie domain, name, path and secure settings must be correct. You can check this in <code>Admin->General->Server Configuration->Cookie Settings</code>. Typically the cookie domain can be left blank and the cookie path set to <samp>/</samp> (a single forward slash). Do <strong>not</strong> set the cookie as being secure unless your board is running over a secure sockets layer connection, ie. https://</p>
248
249 <p>If you still have problems try setting the cookie domain to your full domain name, e.g. <samp>www.mysystem.tld</samp>, <samp>www.something.mydomain.tld</samp>. You <strong>must</strong> ensure the domain name contains at least two dots or browsers will be unlikely to recognise the cookie, e.g. <samp>.mydomain.com</samp>, <samp>mydomain.com</samp>. Do <strong>not</strong> add http:// or anything else to the domain name!</p>
250
251 </div>
252
253 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
254
255 </div>
256 </div>
257
258 <hr />
259
260 <a name="logout_issues"></a><h2>My users are complaining about being logged out too quickly!</h2>
261
262 <div class="paragraph">
263 <div class="inner">
264
265 <div class="content">
266
267 <p>You can increase the default length of sessions (ie. how long before a users session is considered 'dead') in <code>Admin->General->Server Configuration->Load Settings</code>. Set it to whatever value your users feel comfortable with, remember that security issues may affect your decision (ie. having too long a session may allow non-users to abuse your board should a user forget to logout or otherwise leave a current session on a public workstation).</p>
268
269 </div>
270
271 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
272
273 </div>
274 </div>
275
276 <hr />
277
278 <a name="not_answered"></a><h2>My question isn't answered here!</h2>
279
280 <div class="paragraph">
281 <div class="inner">
282
283 <div class="content">
284
285 <p>Please read our <a href="https://www.phpbb.com/support/docs/en/3.3/ug/">extensive user documentation</a> first, it may just explain what you want to know.</p>
286
287 <p>Feel free to search our community forum for the information you require. <strong>PLEASE DO NOT</strong> post your question without having first used search, chances are someone has already asked and answered your question. You can find our board here:</p>
288
289 <p><a href="https://www.phpbb.com">www.phpbb.com</a></p>
290
291 </div>
292
293 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
294
295 </div>
296 </div>
297
298 <hr />
299
300 <a name="disclaimer"></a><h2>Copyright and disclaimer</h2>
301
302 <div class="paragraph">
303 <div class="inner">
304
305 <div class="content">
306
307 <p>phpBB is free software, released under the terms of the <a href="http://opensource.org/licenses/gpl-2.0.php">GNU General Public License, version 2 (GPL-2.0)</a>. Copyright © <a href="https://www.phpbb.com">phpBB Limited</a>. For full copyright and license information, please see the docs/CREDITS.txt file.</p>
308
309 </div>
310
311 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
312
313 </div>
314 </div>
315
316 <!-- END DOCUMENT -->
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319 <div class="version"> </div>
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324 <a id="bottom" accesskey="z"></a>
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