Verzeichnisstruktur phpBB-3.1.0
- Veröffentlicht
- 27.10.2014
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FAQ.html
001 <!DOCTYPE html>
002 <html dir="ltr" lang="en">
003 <head>
004 <meta charset="utf-8">
005 <meta name="keywords" content="" />
006 <meta name="description" content="phpBB 3.1.x frequently asked questions" />
007 <title>phpBB • FAQ</title>
008
009 <link href="stylesheet.css" rel="stylesheet" type="text/css" media="screen, projection" />
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011 </head>
012
013 <body id="phpbb" class="section-docs">
014
015 <div id="wrap">
016 <a id="top" name="top" accesskey="t"></a>
017 <div id="page-header">
018 <div class="headerbar">
019 <div class="inner"><span class="corners-top"><span></span></span>
020
021 <div id="doc-description">
022 <a href="../index.php" id="logo"><img src="site_logo.gif" alt="" /></a>
023 <h1>phpBB 3.1.x FAQ</h1>
024 <p>phpBB 3.1.x frequently asked questions</p>
025 <p style="display: none;"><a href="#start_here">Skip</a></p>
026 </div>
027
028 <span class="corners-bottom"><span></span></span></div>
029 </div>
030 </div>
031
032 <a name="start_here"></a>
033
034 <div id="page-body">
035
036 <!-- BEGIN DOCUMENT -->
037
038 <p>This is a very basic Frequently Asked Questions (FAQ) page which attempts to answer some of the more commonly asked questions. It is by no means exhaustive and should be used in combination with the 'built-in' User FAQ within phpBB, the community forums and our IRC channel (see <a href="README.html">README</a> for details).</p>
039
040 <h1>FAQ</h1>
041
042 <div class="paragraph menu">
043 <div class="inner"><span class="corners-top"><span></span></span>
044
045 <div class="content">
046
047 <!-- add entry about common UTF8 problems (for example wrong uploading, editing) -->
048 <ul>
049 <li><a href="#install">I am finding phpBB too difficult to install. Will you do it for me?</a></li>
050 <li><a href="#legal">I am having problems with the admin at a certain board, help!</a></li>
051 <li><a href="#legal">A board has ripped off my graphics/software/etc., stop them!</a></li>
052 <li><a href="#legal">A board is dealing in warez/porn/etc., you need to prevent them doing this!</a></li>
053 <li><a href="#legal">I want to sue you because i think you host an illegal board!</a></li>
054 <li><a href="#viewonline">According to viewonline a user is doing/reading something they should not be able to!</a></li>
055 <li><a href="#mail">I keep getting Mail sending errors when I (or my users) post/send PM's/etc.!</a></li>
056 <li><a href="#mail_language">My users are complaining that emails are not in their selected language!</a></li>
057 <li><a href="#aol_browser">My AOL based users keep getting logged out!</a></li>
058 <li><a href="#avatars">I am unable to upload avatars from my computer, regardless of the settings.</a></li>
059 <li><a href="#gallery_avatars">I just cannot get gallery avatars to appear!</a></li>
060 <li><a href="#permissions">How do I use/set permissions?</a></li>
061 <li><a href="#login_issues">I (or my users) cannot stay logged in to the forum!</a></li>
062 <li><a href="#logout_issues">My users are complaining about being logged out too quickly!</a></li>
063 <li><a href="#not_answered">My question isn't answered here!</a></li>
064 <li><a href="#disclaimer">Copyright and disclaimer</a></li>
065 </ul>
066
067 </div>
068
069 <span class="corners-bottom"><span></span></span></div>
070 </div>
071
072 <hr />
073
074 <a name="install"></a><h2>I am finding phpBB too difficult to install. Will you do it for me?</h2>
075
076 <div class="paragraph">
077 <div class="inner"><span class="corners-top"><span></span></span>
078
079 <div class="content">
080
081 <p>Simple answer, no we will not. We are not being difficult when we say this we are actually trying to help you. phpBB has a reputation for being easy to install, that reputation is we believe well deserved. It is a simple process of unarchiving a single file, uploading the resulting directory/files to their intended location and entering some data in a web based form. The sequence of events, what to type where, etc. is covered in detail in the accompanying <a href="INSTALL.html">INSTALL.html</a> documentation. If you cannot install phpBB the chances are you will be unable to administer or update it.</p>
082
083 <p>There are people, companies (unrelated to your hosting provider), etc. that will install your forum, either for free or for a payment. We do not recommend you make use of these offers. Unless the service is provided by your hosting company you will have to divulge passwords and other sensitive details. If you did not know how to use an ATM would you give a passer-by your bank card and PIN and ask them to show you what to do? No, probably not! The same applies to your hosting account details!</p>
084
085 <p>We think a better solution is for you to carefully read the enclosed documentation, read through our knowledge base at <a href="https://www.phpbb.com/">www.phpbb.com</a> and if necessary ask for help on any thing you get stuck on. However, the decision is yours but please note we may not offer support if we believe you have had the board installed by a third party. In such cases you should direct your questions to that company or person/s.</p>
086
087 </div>
088
089 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
090
091 <span class="corners-bottom"><span></span></span></div>
092 </div>
093
094 <hr />
095
096 <a name="legal"></a><h2>I am having problems with the admin at a certain board, help!<br />
097 A board has ripped off my graphics/software/etc., stop them!<br />
098 A board is dealing in warez/porn/etc., you need to prevent them doing this!<br />
099 I want to sue you because i think you host an illegal board!</h2>
100
101 <div class="paragraph">
102 <div class="inner"><span class="corners-top"><span></span></span>
103
104 <div class="content">
105
106 <p>We provide the software, we have absolutely nothing to do with any board that runs it (beyond phpbb.com of course!) and we also do not host any site. The GPL grants the user an unlimited right of use subject to their adherence of that license. Therefore we cannot prevent, dictate, control or otherwise limit the use of phpBB software. So please do not contact us for such matters.</p>
107
108 <p>If you have a problem with a given board please take it up with them, not us. We are not and cannot be held legally responsible for any third party use of this software (much like Microsoft et al cannot be held responsible for the use of Windows in illegal activities, etc.). Additionally we do <strong>not</strong> track the use of phpBB software in any way. So please do not ask us for details on a "given" board we will not be able to help you. If any law firms or lawyers out there send us writs, cease and desist orders, etc. for third party website use of this software we reserve the right to charge for time wasted dealing with such issues...</p>
109
110 </div>
111
112 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
113
114 <span class="corners-bottom"><span></span></span></div>
115 </div>
116
117 <hr />
118
119 <a name="viewonline"></a><h2>According to viewonline a user is doing/reading something they should not be able to!</h2>
120
121 <div class="paragraph">
122 <div class="inner"><span class="corners-top"><span></span></span>
123
124 <div class="content">
125
126 <p>No, they probably are not. phpBB uses sessions to keep track of users as they move between pages. The session information tells us who this user is. Therefore in order to determine what a user can do on a page we first need the session details. Once this data is available we can check whether the user is permitted to do whatever it is they are trying to do. This can result in it appearing as if a user is reading a topic in a forum they should not be able to access. Or perhaps viewing private messages when they are only guests, etc. In practice the user is not doing these things, they are viewing a "You are not permitted to do this" type message. The session data has simply been updated before we were able to determine what the user could or could not do.</p>
127
128 <p>Of course this only applies where permissions have been set correctly!</p>
129
130 </div>
131
132 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
133
134 <span class="corners-bottom"><span></span></span></div>
135 </div>
136
137 <hr />
138
139 <a name="mail"></a><h2>I keep getting Mail sending errors when I (or my users) post/send PM's/etc.!</h2>
140
141 <div class="paragraph">
142 <div class="inner"><span class="corners-top"><span></span></span>
143
144 <div class="content">
145
146 <p>This error will occur if phpBB cannot send mail. phpBB can send email two ways; using the PHP <code>mail()</code> function or directly via SMTP. Some hosting providers limit the <code>mail()</code> function to prevent its use in spamming, others may rename it or limit its functionality. If the <code>mail()</code> function got renamed, you are able to enter the correct name within the administration control panel. In either case you may need to make use of SMTP. This requires that you have access to such a facility, e.g. your hosting provider may provide one (perhaps requiring specific written authorisation), etc. Please see <a href="https://www.phpbb.com/">www.phpbb.com</a> for additional help on this matter.</p>
147
148 <p>If you do require SMTP services please do not ask (on our forums or elsewhere) for someone to provide you with one. Open relays are now things of the past thanks to the unthinking spammers out there. Therefore you are unlikely to find someone willing to offer you (free) services.</p>
149
150 </div>
151
152 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
153
154 <span class="corners-bottom"><span></span></span></div>
155 </div>
156
157 <hr />
158
159 <a name="mail_language"></a><h2>My users are complaining that emails are not in their selected language!</h2>
160
161 <div class="paragraph">
162 <div class="inner"><span class="corners-top"><span></span></span>
163
164 <div class="content">
165
166 <p>You must have deleted a language pack or the language pack is incomplete. phpBB will try to send emails in the users selected language. If it cannot find a suitable email template it will switch to the boards default language.</p>
167
168 <!-- additional entry about encoded emails -->
169
170 </div>
171
172 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
173
174 <span class="corners-bottom"><span></span></span></div>
175 </div>
176
177 <hr />
178
179 <a name="aol_browser"></a><h2>My AOL based users keep getting logged out!</h2>
180
181 <div class="paragraph">
182 <div class="inner"><span class="corners-top"><span></span></span>
183
184 <div class="content">
185
186 <p>phpBB uses sessions to keep track of users as they browse the board. These sessions use a combination of a unique session id, the users IP and if specified the users browser and/or the users x-forwarded-for header to identify each user. We make use of all of this as an extra safe-guard to help prevent sessions being hijacked (by discovering the unique session id).</p>
187
188 <p>Unfortunately this only works when the users IP is constant as they browse the board. For most users this will be the case. However certain providers route their users via a cluster of proxys. In some cases, particularly the AOL browser, this results in different IPs being forwarded as the user moves between pages. We take account of this by not checking the entire IP by default but only the first "three quads" (<samp>A.B.C</samp>). Again in most cases this will be fine. However again AOL uses IPs which can vary so much that checking only the first two quads results in a fairly static IP being available for session validation.</p>
189
190 <p>If you are experiencing problems related to this you can set the Session IP validation parameter found in <code>Admin->General->Server Configuration->Security Settings</code> to <samp>A.B</samp>. Please note that reducing the IP validation length does potentially increase the risk of sessions being hijacked (this is something for you to consider, phpBB Limited takes no responsibility should anything happen!). We suggest to at least additionally enable the browser validation.</p>
191
192 </div>
193
194 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
195
196 <span class="corners-bottom"><span></span></span></div>
197 </div>
198
199 <hr />
200
201 <a name="avatars"></a><h2>I am unable to upload avatars from my computer, regardless of the settings.</h2>
202
203 <div class="paragraph">
204 <div class="inner"><span class="corners-top"><span></span></span>
205
206 <div class="content">
207
208 <p>There are two possibilities here, the first is you have not created the directory you specified as the storage location for avatars, ie. as specified in the <code>Admin -> General -> Board Configuration -> Avatar settings</code> section. If the directory does not exist uploadeable avatars are automatically disabled. You should create the required directory (ensuring it has global write access or other appropriate permissions to allow the webserver to write files to it).</p>
209
210 <p>The second possibility is that your provider has disabled file_upload support. You should contact your provider and ask them if this is the case. There is not a lot you can do, there are still three other avatar settings left to choose from including uploading via an URL which will work fine.</p>
211
212 </div>
213
214 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
215
216 <span class="corners-bottom"><span></span></span></div>
217 </div>
218
219 <hr />
220
221 <a name="gallery_avatars"></a><h2>I just cannot get gallery avatars to appear!</h2>
222
223 <div class="paragraph">
224 <div class="inner"><span class="corners-top"><span></span></span>
225
226 <div class="content">
227
228 <p>phpBB categorises gallery avatars and it does this by reading through folders contained in the location you specified as being the gallery path. For example, if you set the gallery path to <samp>images/avatars/gallery</samp> phpBB will expect to find a series of folders within that path, e.g. <samp>images/avatars/gallery/moviestars</samp>, <samp>images/avatars/gallery/cartoons</samp>, <samp>images/avatars/gallery/misc</samp>, etc. Placing images directly in <samp>images/avatars/gallery/</samp> will result in nothing being listed in your gallery.</p>
229
230 </div>
231
232 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
233
234 <span class="corners-bottom"><span></span></span></div>
235 </div>
236
237 <hr />
238
239 <a name="permissions"></a><h2>How do I use/set permissions?</h2>
240
241 <div class="paragraph">
242 <div class="inner"><span class="corners-top"><span></span></span>
243
244 <div class="content">
245
246 <p>Please read the paragraph about permissions in our extensive <a href="https://www.phpbb.com/support/documentation/3.0/">online documentation</a>.</p>
247
248 </div>
249
250 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
251
252 <span class="corners-bottom"><span></span></span></div>
253 </div>
254
255 <hr />
256
257 <a name="login_issues"></a><h2>I (or my users) cannot stay logged in to the forum!</h2>
258
259 <div class="paragraph">
260 <div class="inner"><span class="corners-top"><span></span></span>
261
262 <div class="content">
263
264 <p>If you (or your users) are, after attempting a login, being returned to the index (or other page) without appearing to be logged in the most likely problem is incorrect cookie settings. phpBB uses cookies to store a session id and a small amount of user data. For this data to be stored correctly the cookie domain, name, path and secure settings must be correct. You can check this in <code>Admin->General->Server Configuration->Cookie Settings</code>. Typically the cookie domain can be left blank and the cookie path set to <samp>/</samp> (a single forward slash). Do <strong>not</strong> set the cookie as being secure unless your board is running over a secure sockets layer connection, ie. https://</p>
265
266 <p>If you still have problems try setting the cookie domain to your full domain name, e.g. <samp>www.mysystem.tld</samp>, <samp>www.something.mydomain.tld</samp>. You <strong>must</strong> ensure the domain name contains at least two dots or browsers will be unlikely to recognise the cookie, e.g. <samp>.mydomain.com</samp>, <samp>mydomain.com</samp>. Do <strong>not</strong> add http:// or anything else to the domain name!</p>
267
268 </div>
269
270 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
271
272 <span class="corners-bottom"><span></span></span></div>
273 </div>
274
275 <hr />
276
277 <a name="logout_issues"></a><h2>My users are complaining about being logged out too quickly!</h2>
278
279 <div class="paragraph">
280 <div class="inner"><span class="corners-top"><span></span></span>
281
282 <div class="content">
283
284 <p>You can increase the default length of sessions (ie. how long before a users session is considered 'dead') in <code>Admin->General->Server Configuration->Load Settings</code>. Set it to whatever value your users feel comfortable with, remember that security issues may affect your decision (ie. having too long a session may allow non-users to abuse your board should a user forget to logout or otherwise leave a current session on a public workstation).</p>
285
286 </div>
287
288 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
289
290 <span class="corners-bottom"><span></span></span></div>
291 </div>
292
293 <hr />
294
295 <a name="not_answered"></a><h2>My question isn't answered here!</h2>
296
297 <div class="paragraph">
298 <div class="inner"><span class="corners-top"><span></span></span>
299
300 <div class="content">
301
302 <p>Please read our <a href="https://www.phpbb.com/support/documentation/3.0/">extensive user documentation</a> first, it may just explain what you want to know.</p>
303
304 <p>Feel free to search our community forum for the information you require. <strong>PLEASE DO NOT</strong> post your question without having first used search, chances are someone has already asked and answered your question. You can find our board here:</p>
305
306 <p><a href="https://www.phpbb.com">www.phpbb.com</a></p>
307
308 </div>
309
310 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
311
312 <span class="corners-bottom"><span></span></span></div>
313 </div>
314
315 <hr />
316
317 <a name="disclaimer"></a><h2>Copyright and disclaimer</h2>
318
319 <div class="paragraph">
320 <div class="inner"><span class="corners-top"><span></span></span>
321
322 <div class="content">
323
324 <p>phpBB is free software, released under the terms of the <a href="http://opensource.org/licenses/gpl-2.0.php">GNU General Public License, version 2 (GPL-2.0)</a>. Copyright © <a href="https://www.phpbb.com">phpBB Limited</a>. For full copyright and license information, please see the docs/CREDITS.txt file.</p>
325
326 </div>
327
328 <div class="back2top"><a href="#wrap" class="top">Back to Top</a></div>
329
330 <span class="corners-bottom"><span></span></span></div>
331 </div>
332
333 <!-- END DOCUMENT -->
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336 <div class="version"> </div>
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